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Report No. 137

4.11. Identification of beneficiary.-

Another general problem with which the claimants are faced and which also adds to the delay in the settlement of provident fund claims is the difficulty of identification of the nominee or legal beneficiaries of a deceased employee.

Paragraph 82 of Chapter III, Part II of Manual of Accounting Procedure (Vol. I) of the Employees' Provident Fund Organisation provides that the claim application should be attested and forwarded by the employer under whom the member was last employed and if a member is unable to send the application either through the employer or duly attested by him for any reason whatsoever, he may forward the claim duly signed in the presence of any one of the authorised officers detailed therein and attested by him.

This provision does not solve the problem. Since the claim applications are to be forwarded and attested by the employer, and they insist upon specific identification of the claimant. It may therefore be provided in the Scheme itself that a photograph of the claimant attested by any one of the persons specified in paragraph 82 of Chapter II of the Manual of Accounting Procedure of Employees Provident Fund Organisation will suffice.

In so far as the identification of the legal heirs is concerned, it needs to be provided that any one of the persons detailed in paragraph 82 of Chapter III of Manual of Accounting of the Employees Provident Fund Organisation enclosed alongwith the claim application should suffice and no other or further identification of the claimant would be necessary or insisted upon.

Need for creating Office of Ombudsman and for Evolving Legislative - Administrative measures Inter alia to relieve hardships caused by Inordinate Delays in settling Provident Fund claims of Beneficiaries Back

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