Ghaziabad Development Authority Vs. Rajesh Chandra  Insc 581 (27 September
S. N. Variava & B. P.
Singh S. N. Variava, J.
Before this Court a large number of Appeals have been filed by the Haryana
Urban Development Authority and/or the Ghaziabad Development Authority
challenging Orders of the National Consumer Disputes Redressal Commission,
granting to Complainants, interest at the rate of 18% per annum irrespective of
the fact of each case. This Court has, in the case of Ghaziabad Development Authority
vs. Balbir Singh reported in (2004) 5 SCC 65, deprecated this practice. This
Court has held that interest at the rate of 18% cannot be granted in all cases
irrespective of the facts of the case. This Court has held that the Consumer
Forums could grant damages/compensation for mental agony/harassment where it
finds misfeasance in public office. This Court has held that such compensation
is a recompense for the loss or injury and it necessarily has to be based on a
finding of loss or injury and must co-relate with the amount of loss or injury.
This Court has held that the Forum or the Commission thus had to determine that
there was deficiency in service and/or misfeasance in public office and that it
has resulted in loss or injury. This Court has also laid down certain other
guidelines which the Forum or the Commission has to follow in future cases.
This Court is now taking up the cases before it for disposal as per
principles set out in earlier judgment. On taking the cases we find that the
copies of the Claim/Petitions made by the Respondent/Complainant and the
evidence, if any, led before the District Forum are not in the paper book. This
Court has before it the Order of the District Forum. The facts are thus taken
from that Order.
In this case, the Respondent applied for a Shop on 30.10.1995 in Commercial
Scheme Kaushambi, 1994 of the Appellants and the value of the shop was
Rs.1,20,000/-. The Respondent deposited the entire amount with the Appellants,
but the possession of the shop was not delivered, while the possession has been
given to other allottees. The Respondent filed a Complaint before the District
Forum. On these facts, the District Forum directed the Appellants to handover
the physical possession of the shop within three months from the date of order
after constructing the shop along with interest at the rate of 18% p.a. from
1.1.1997 till the date of possession and awarded a sum of Rs.2,000/- as cost
and damages. It further directed that if the Order is not complied with within
the said period, the Appellants shall pay interest at the rate of 21% p.a.
Aggrieved by this Order, the Appellants filed an Appeal before the State
Forum challenging the Order of the District Forum. The State Forum partly
allowed the Appeal modifying the order of the District Forum to the extent that
it directed that the interest, at the rate of 18% p.a., only shall be payable
from 13.8.1997 till the date of delivery of possession and imposed a cost of
Rs.2,000/- on the Appellants. The Appellants went in Revision before the
National Commission. The National Commission dismissed the Revision relying
upon its own decision in the case of Haryana Urban Development Authority v.
Darsh Kumar and observing that interest @ 18% p.a. has been allowed by them
under similar circumstances.
As has been stated in so many matters, the Order of the National Commission
cannot be sustained. It cannot dispose of the matters by confirming award of
interest in all matters irrespective of the facts of that case. It must, on
facts of a case, award compensation/damage under appropriate heads if it comes
to the conclusion that such award is justified/necessary. Accordingly, the
Order of the National Commission is set aside.
We are informed that now possession of a shop is offered to the Respondent
but a higher rate is being claimed. We find that before the State Forum a claim
was made that Respondent must pay a higher rate. The State Forum did not direct
Respondent to pay a higher amount. The State Forum instead confirmed the Order
of the District Forum. Neither before the National Commission nor in the Appeal
before us, is there any challenge or ground that the State Forum erred in not
directing payment of higher amount. As there is no challenge we cannot permit
oral submissions to the contrary.
We therefore direct that Respondent shall be given possession of the shop
within two weeks from today without claiming any further or other amounts. As
Respondent is getting the shop at the old rate, in our view, interest at the
rate of 12% would be sufficient. The interest amount shall also be paid within
two weeks from today, if not already paid. If however interest at a higher rate
is already paid, then on principles set out by us in the case of Ghaziabad
Development Authority vs. Balbir Singh (supra), no refund will be claimed.
We clarify that this Order shall not be taken as a precedent in any other
matter as the order is being passed taking into account special features of the
case. The Forum/Commission will follow the principles laid down by this Court
in the case of Ghaziabad Development Authority vs. Balbir Singh (supra) in
With these observations, the Appeal stands disposed of with no order as to